RETURNED GOODS

Please note we do not accept returns of unwanted confetti cannons as we cannot resell them. 

All returned Goods are subject to a 20% Restocking Charge.

The delivery / shipping charges are not refundable.

Any returned unwanted items must return unopened seals in tact and undamaged.

FAULTY MERCHANDISE

We hope all of our customers are 100% happy with our products, however, should an item be faulty or unsatisfactory upon receipt please return it to us in its original, unused and unmodified condition, with the completed returns form, and we will promptly and courteously exchange it or refund you, in the same form as your original payment.

The address for any catalogue or online return is:

ATTN: SFX RETURNS
SpecialFX Australia
Warehouse 1 / 2-4
Irene Street, Preston
Victoria, Australia 3072

For your protection, please obtain the necessary insurance & proof of posting/return when you return items to us as we cannot be responsible for returns lost or damaged in transit.

The delivery / shipping charges are not refundable.

Return costs are not refundable unless the goods are faulty. 

All non-sale returns must be made within 30 days. 

Sale returns are accepted within 14 days of purchase. 

 

CANCELLATION OR CHANGE

It may be possible for you to cancel or change your order if your order has not started the packing process in our warehouse. Please contact us on (03 9416 8755) or email us and if cancellation or change remains possible, they will assist you.

 

 

Feel free to get in touch with us for more information on any of our services, all sales enquiries, hire bookings and to discuss any ideas you may have.

Our customers mean the world to us, and we love hearing from you! More than welcome to email us to hello@kingconfetti.com.au or just send through a note using the contact form below. We are happy to answer questions or help you with anything you need.

Store Information

We'd love to hear from you - please use the form to send us your message, questions or ideas:

Address: 283 Plenty Road,
Preston, Victoria, 3072
Australia

Email: hello@kingconfetti.com.au
Phone: 03 9416 8755

Opening Hours:
Monday to Friday: 9am - 5pm
Warehouse by Appointment Only!

PART OF OUR TEAM

BLASO PYROTECHNICS

Professional and dedicated Fireworks, Pyrotechnics and Special Effects for the music, entertainment. and events industry. Providing all types of indoor and outdoor effects specialising in stadium and close proximity pyrotechnics and special effects. We have a huge range of diverse and spectacular Flames, CO2, Confetti and Streamer Effects proudly setting a new standard and precedent of 'WOW' Factor for events in Australia.

CHECK IT OUT...

SPECIAL FX AUSTRALIA

SpecialFX Australia - suppliers of high quality special effects equipment and consumables for productions, theatre, stage, festivals, weddings, clubs and corporate events available to purchase or hire for your next event. Representative distributors for brands in Australia like MAGICFX, Ultratec Special Effects and Showven to name a few.

VIEW THE RANGE...

GENDER REVEALER

Gender Revealer Australia offers a range of exciting products and special effects for Gender Reveal Parties and Celebrations. We love helping create the most memorable and affordable moments aiming to capture the shock and surprise in a colourful and fun way with our range of Cannons, Coloured Smoke, Confetti and more!

FIND OUT MORE...
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